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Go to your Spotify account page and use the Sign out everywhere button to sign out all the devices currently connected to your Spotify account. If you have surpassed the limit, you will have to remove a device. Currently, Spotify allows you to download songs on up to five devices.

You should also check whether you have reached the device limit. If you can see all the other premium features but cannot download songs for offline listening, check if you have surpassed the 10,000 songs download limit. Since Spotify lets users sign in via a Facebook account, if your premium subscription is tied to your email, it won't work. When logging in to your Spotify account, ensure you are using the correct account. The easy way to solve this problem is to log out from your Spotify account and log in again. Several users have reported that sometimes Spotify doesn't let them download songs or that they don't see Spotify's premium features. Your Spotify premium features are missing, or you can't download music If Spotify is experiencing an outage, you must wait for the Spotify team to resolve the problems.ĥ. You can also follow the SpotifyStatus social media account on Twitter which lets you know when the service experiences server-side issues. It's a service that keeps track of outages. To check whether Spotify is down or not, go to. For example, Spotify suffered a massive outage in March 2021. Like most online services, Spotify can suffer from outages, causing the Spotify app and web player to malfunction. If the Spotify app is not working on all your devices, the issue might be with the service. You'll find a list of common Spotify problems and their solutions below. You can quickly resolve most of these problems and continue your music-listening experience on your favorite wireless earbuds. Cover all the basics before you get startedĪ service that caters to hundreds of millions of users across multiple platforms is bound to suffer some issues. To help you solve these issues, we explain the common Spotify problems and show you how to fix them. There are several common problems that Spotify users experience when using the app.